|Monday*||08:00 - 18:30|
|Tuesday||08:00 - 18:30|
|Wednesday||08:00 - 18:30|
|Thursday||08:00 - 18:30|
|Friday*||08:00 - 18:30|
*excludes public holidays
Two doctors are on duty most mornings. Morning surgeries are held by appointment from 8:30 - 11:30am. These can be booked in advance. There is also a telephone triage for those who have an urgent condition that you feel needs to be reviewed that day. Please phone reception between 08:00 and 10:00, providing an overview of what the problem is to the receptionist. The GP will then phone you back, as soon as possible, to discuss further and arrange an appointment later in the morning, if deemed appropriate. Please ensure that you remain obtainable on the number you wish to be phoned back on and that when the GP calls the telephone number will be withheld.
Evening surgeries are by appointment, but urgent cases will always be fitted in. Surgery times can vary but are generally between 15:00 and 18:00.
As part of the A31 Group of Practices we can also offer GP and Nurse appointments on weekdays between 18:30 - 20:00 and Saturday between 08:00 - 10:00. Contact reception for more information or to book an appointment.
Telephone advice is available outside of surgery hours. The best time to phone is between 11:45 and 12:30 or between 15:30 and 16:00.
Ante-Natal Clinic: Friday 14:00 - 16:00
The surgery is open and staffed by receptionists from 8:00am - 6:30pm Monday to Friday.
Reception staff are very busy during morning and evening surgeries, and it is helpful if you could ring for non-urgent appointments, test results etc. between 11:00am and 4:00pm.
How to see the Practice Nurse
The practice nurse clinics are by appointment only, though we try to leave spaces for urgent problems. One of the nurses is on duty from 8:30am - 12noon, and from 4:00 - 6:30pm (Mon - Fri).
The practice nurse can do a wide range of procedures including dressings, injections, immunisations (routine and travel), ECGs and hearing tests. She is also able to do health checks and advise on smoking, alcohol, diet and exercise.
The Diabetic Clinic, Asthma Clinic and Heart Disease Clinic are held at special times during the week and are by invitation only.
Outside Normal Surgery Hours
For all non-emergencies call the NHS 111 service on 111.
Outside normal surgery hours 111 will put you in touch with the most appropriate service for problems that will not wait until the next working day. Be prepared to give details about the patient and the nature of the problem. This information is treated confidentially. 111 is the first contact point for Hantsdoc who provide our Out of Hours service and are based at the North Hampshire Hospital, Basingstoke. Hantsdoc can provide telephone advice or arrange a visit if required.
In an extreme emergency (e.g. severe chest pains, collapse, severe bleeding), do not hesitate to dial 999 to call an ambulance.